IGNOU Books and Study Material Not Received Complaint


The MPDD (Material Production & Distribution Divisio) has developed a single window which caters to the need of students visiting the IGNOU Headquarters as also providing replies to their queries via e-mail, fax and phone as given below:


Telephone No: 011-29572008 or 29572015
Fax No: 011-29535083
E-mail: mpdd@ignou.ac.in

The SSC Centre of MPDD attends to the material-related problems of the students duly enrolled at the Regional Centres and their admission confirmed by the SRD. This Centre handles the following types of queries:

·                     The University has decentralised dispatch of study material to the students. From the July 2008 session, the study material is being dispatched directly to the Regional Centres. The enquiry regarding non-receipt of study material should be made at the concerned Regional Centre.
·                     In case the student does not receive the study material from the Regional Centre concerned, the student may approach Regional Director, IGNOU, Regional Centre where they stand enrolled/admitted through e-mail/fax/letters along with proof of depositing of fee for the course of study.
IGNOU University Helpline Numbers
IGNOU Delhi Helpline Number: 011-26990082 / 011-26990083
IGNOU Kolkata Helpline Number: 033-23349850, 23592719
IGNOU Bangalore Helpline Number: 080-26654747 / 26657376 / 080-26639711
IGNOU Cochin Helpline Number: 0484-2340203 / 0484-2348189 / 0484-230484
IGNOU Chennai Helpline Number: 044-22541919 / 22542727 / 22542121
IGNOU Hyderabad Helpline Number: 040-40266470, 40266471, 402266478
IGNOU Pune Helpline Number: 020-25671867
IGNOU Chandigarh Helpline Number: 07172-2590208
IGNOU Patna Helpline Number: 0612-2221539/ 2221541
IGNOU Mumbai Helpline Number: 022-25633159, 09869087130
IGNOU Vadodara Helpline Number: 02717-242975 / 242976