MMPC-019 Total Quality Management Solved Assignment 2024

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Course Code : MMPC-019
Course Title : Total Quality Management
Assignment Code : MMPC-019/TMA/JAN/2024
Coverage : All Blocks

Title Name

MMPC-019 Solved Assignment 2024

University IGNOU
Service Type Solved Assignment (Soft copy/PDF)
Course MBA and MBA (Banking & Finance)
Language ENGLISH
Semester 2024 Course: MBA
Session January 2024 and July 2024 sessions
Short Name MMPC-019
Assignment Code MMPC-019/TMA/JAN/2024
Product Assignment of MBA and MBA (Banking & Finance) 2024 (IGNOU)
Submission Date  Last date of submission for July session is 31st October, and for January
session is 30th April.

 

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1. Discuss the concept of Total Quality Management (TQM) with respect to the present
competitive environment.
2. Explain the 14 steps given by Crosby in TQM and discuss its advantages and
disadvantages.
3. Why is leadership considered as an important aspect for successful application of Quality
Management in an organization? Explain with the help of examples.
4. Discuss the role of Quality Function Deployment (QFD) and the House of Quality
(HOQ) table in organizing the flow of thinking?
5. Discuss the objective, structure and importance of ISO 18001 in the present context.

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